Our concept consultations are non-refundable and require payment in full at the time of booking
A deposit of £100 (or currency equivalent) per procedure is required to secure your appointment
A refund of your booking deposit will only be given if you provide 72 hours cancellation notice - and this will be subject to a £20 (or
currency equivalent) administration charge
If you do not attend your appointment or cancel with less than 72 hours notice, you will be charged 75% of the full procedure price. We
will however, endeavour to reallocate your scheduled time to another client - and if we’re successful, we’ll only charge you the booking
deposit
Should you not attend your appointment or cancel with less than 72 hours’ notice you accept and permit us to charge you 75% of the full
treatment cost, as a cancellation fee, or an additional rebooking deposit of £100 to reschedule your appointment, excluding national holidays and weekends which require 96 hours’ notice from your original allotted appointment time
Cancelled appointments are only recognised with written confirmation – either email or special delivery post
Late arrival to your scheduled appointment will result in your stylist being un-able to carry out your procedure and you being charged
75% of the full treatment value
Our prices are correct at the time of going to press and subject to change without written notice
A 1.5% surcharge will be added to all credit card transactions
Our prices are inclusive of VAT*
Procedures marked with an asterisk (*) on our price list include a complimentary tune-up procedure,
which must be taken within 3 months of the original appointment. Any tune-up appointments made after this time will incur charges
Minors under the age of 18 are not permitted on our premises due to insurance requirements
We are unable to perform any enhancements on minors under the age of 18 without parental and doctor’s consent
We are committed to providing only the highest quality treatment and therefore only yourself and our staff will be permitted into your
treatment room during your procedure
Your booking deposit is verification that full information has been provided regarding our terms and conditions
